Gusto Payroll has been solid for us here at Iconic Cleanup Landscaping (Running payroll takes like 5 minutes every two weeks.

The interface is simple, clean, and genuinely easy to use. When we’ve had questions or needed help, Gusto’s customer support has been fast, friendly, and actually helpful, which is more than we can say about our past experience.

Before switching, we used QuickBooks Payroll, and while it got the job done, it was noticeably more clunky, the support was slower and less responsive, and overall, it ended up being more expensive for what we needed. Gusto has been a better fit across the board

What Gusto Does Well

The real value is how much Gusto just handles behind the scenes:

✅ Quarterly tax reporting

✅ Withholding and compliance

✅ Automatic federal/state filings

✅ Direct deposit for employees or contractors

All of this happens quietly in the background without needing us to manually double-check everything. It’s taken a big operational load off our plate.

Support That Actually Supports

Whenever we’ve reached out — whether for onboarding help or tax form questions — Gusto’s support team has been fast to respond and clearly trained to help small businesses. No endless phone menus. No canned answers. We’ve talked to real humans who understand payroll and actually solve issues.

That alone has saved us time and stress.

Final Thoughts

We don’t claim to be payroll software experts, but we’ve tried a few and we’re sticking with Gusto. It meets our needs, it’s reliable, and it lets us run payroll and move on with our day.

If you’re considering switching from QuickBooks or just starting payroll for the first time, we’d recommend Gusto 100%.